This Privacy Policy describes how Genesis Products, Inc. (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you enter your Personal Information on, log into your account from, or otherwise access the various content, features, sales, or other services offered by us through our website, genesisproductsinc.com (the “Site”), collectively, the “Services”). This Privacy Policy does not apply to information that we collect offline unless we specifically refer to this Privacy Policy in our offline communication with you. This Privacy Policy also does not apply to information that you provide to or that is collected by any third party.
By using the Services, you consent to and agree that we may collect, process, use, retain, share, and transfer your Personal Information as described in this Privacy Policy. This Privacy Policy supplements and is incorporated into our Terms of Use, which may be accessed on our website. By accessing, downloading, registering with, purchasing from, or otherwise using our Services, you agree to this Privacy Policy and our Terms of Use, including any updates thereto.
The security of your Personal Information is important to us. We make commercially reasonable efforts to secure and protect the privacy, accuracy, and reliability of your Personal Information and to protect it from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We have implemented security measures consistent with industry standards. As no data security protocol is impenetrable, we cannot guarantee the security of our systems or databases, nor can we guarantee that Personal Information we collect about you will not be breached, intercepted, destroyed, accessed, or otherwise disclosed without authorization. Accordingly, any information including your Personal Information is provided by you at your own risk.
When you access our Services, we collect the information you provide to us, and certain information about your device and interaction with the Site. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.” See the list below for more information about the categories of Personal Information we collect, the purpose of collection, and to whom we may disclose it and why.
Information you provide to us: Personal Information you provide to use is collected directly from you for the business purpose of fulfilling your request to us, including to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Examples of Personal Information we collect directly from you includes Identifiers such as your name, billing address, shipping address, email address, and phone number and Financial Information such as payment information and credit card numbers. If you are applying for employment with us, this Personal Information also includes your Employment-related Information such as your work history, background check, educational history, and the contact information of any references.
We do not sell Personal Information including the Personal Information that you share with us. We may disclose the Personal Information you share with us to our vendors, contractors, or service providers for a legitimate business purpose such as to process your payments, conduct a background check, or ship your products to you.
Device and Site Interaction Information: Device and Site interaction information is collected automatically and indirectly through the use of cookies, log files, web beacons, tags, or pixels when you access the Site or use our Services for the business purpose of loading and administering the Site accurately for you and to perform analytics on Site usage to optimize our Site and aid our understanding of who are users are.
Examples of Personal Information we collect indirectly related to your device includes the version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
We do not sell Personal Information including the Personal Information that we collect indirectly from you. We may disclose the Personal Information you share with us to our vendors, contractors, or service providers for a legitimate business purpose such as for search engine optimization, Site processing, and Site performance and analytics.
Managing Cookies: You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact the functionality of the Site and your experience accessing our Services. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Do Not Track: Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Minors: Our Site and Services are not intended for individuals under the age of 18. No one under the age of 18 may provide any information to, on, or through the Site or Services. We do not intentionally collect Personal Information from children. If we learn that we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information. If you believe a child has provided us with Personal Information, please contact us through the means indicated below to request deletion.
Third Party Collection: Certain third parties may use automatic information collection technologies, including cross-site tracking technologies, to collect Personal Information about you or your device. These third parties may include, but are not limited to, your internet service provider, your web browser, your mobile service provider, your mobile device manufacturer, online advertisers, and data analytics companies. We do not control these third parties or how they collect, use, or disclose your Personal Information. As stated above, this Privacy Policy is not applicable to third party collection, use, or disclosure of your Personal Information. If you have any questions about the privacy practices of any third party, you should contact the responsible third party directly.
Social Media: The Site may contain links to our accounts on Facebook Twitter, LinkedIn or other similar social network. Clicking on any such links means that the respective social network will receive information on from which website you accessed the platform and may collect other Personal Information. It is also possible, if you are currently logged in as a user to the social network in question, that the social network will link this information to your account with the social network.
We do not sell your Personal Information.
Subsidiaries, Affiliates, and Business Partners: We may share your Personal Information with our subsidiaries and business affiliates for the purpose of fulfilling your request to us, performing our contract with you, and managing warranty, repair, or customer feedback.
Service Providers and Contractors: We may share your Personal Information with service providers and contractors to help us provide our Services and fulfill our contracts with you. These service providers and contractors may include database and cloud service providers, billing systems, customer management services, payment processors, shipping companies, installation and cybersecurity services, and employee management and benefits programs.
Asset Transfer: We may share your Personal Information with a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us is among the assets being transferred.
Legal Requests: We may share your Personal Information when required to do so by law, court order, with a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, or other legal process such as a subpoena. We generally do not disclose Personal Information unless we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. We may share your Personal Information when we believe it is necessary to comply with applicable laws, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the services or using our name, or to protect the safety of any person. This may include sharing Personal Information with other companies, lawyers, agents, or government agencies. Nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.
Depersonalized Information: We may share your Personal Information after it is aggregated or otherwise depersonalized such that it is no longer considered Personal Information.
Sharing with Consent: We may share your Personal Information at your direction or any time we have your consent to do so, including implicit and tacit consent. This includes sharing your Personal Information as we have disclosed in this Privacy Policy.
Notice to Residents of Other Non-U.S. Countries: Our headquarters is in the United States. The Personal Information we or our service providers and contractors collect may be stored and processed in servers within or outside of the United States and wherever we and our service providers and contractors have facilities around the globe, and certain Personal Information may be accessible by persons or companies outside of the United States who provide services for us. As such, we and our service providers and contractors may transfer your Personal Information to, or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take reasonable steps to ensure that your Personal Information receives an adequate level of protection in the jurisdictions in which we process it.
If you are a resident of a country other than the United States, you acknowledge and consent to our collecting, transmitting, transferring, processing, storing, and otherwise using your Personal Information outside of the country in which you reside. Your acceptance of this Privacy Policy or use of our Site or Services constitutes consent, either express, implied, or tacit to collect, use, and share your Personal Information as indicated herein.
Notice to Residents of California: Each capitalized term used, but not defined, in this section shall have the meaning given to such term in the California Consumer Privacy Act of 2018 (“CCPA”). If you are a resident of California, you have the right to access the Personal Information we hold about you, to ask that your Personal Information be corrected, updated, ported, or erased, and to opt out of the sale of your Personal Information. If you would like to exercise these rights, please contact us through the means indicated at the end of this Privacy Policy. However, know that we do not sell any Personal Information, as defined by California law. Thus, it is not necessary for you to opt out of the sale of your Personal Information. These rights do not apply to job applicants, employees, or business entities.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us through the means indicated at the end of this Privacy Policy.
Right of Access to Specific Information: You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable Consumer request, we will disclose to you:
Deletion Request Right: You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable Consumer request, we will delete (and direct our Contractors and Service Providers to delete) your Personal Information from our (and their) records, unless an exception applies (as described below).
As permitted by CCPA we may delete your Personal Information by (a) permanently and completely erasing the Personal Information on our existing systems with the exception of archived or back-up systems; (b) de-identifying the Personal Information; or, (c) aggregating the Personal Information.
We may deny your deletion request if retaining the information is necessary for us or one of our Contractors or Service Providers to:
Exercising Access, Data Portability, Correction, and Deletion Rights: To exercise the access, data portability, and deletion rights described above, please submit a verifiable Consumer request to us by calling using the contact information at the end of this Privacy Policy. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable Consumer request related to your Personal Information. You may only make a verifiable Consumer request for access or data portability twice within a 12-month period. To be verifiable, the Consumer request must:
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm that the Personal Information relates to you. Making a verifiable Consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable Consumer request to verify the requestor's identity or authority to make the request.
Upon receiving a data access, correction, data port or deletion request from you, we will verify your identity based on the information we have on file for you. Upon verification of your identity, we will proceed to process your request (subject to the exceptions stated above).
We endeavor to confirm receipt of your request within ten (10) days of receiving it. We will respond to a verifiable Consumer request within forty-five (45) days of its receipt. If we require more time (up to an additional forty-five (45) days), we will inform you of the reason and extension period in writing.
We will deliver our written response via email to the email address associated with you or, if we are unable to determine your email address, via mail.
Any disclosures we provide will only cover the 12-month period preceding the verifiable Consumer request receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable Consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination: We will not discriminate against you simply for exercising your rights under the CCPA.
Nevada Privacy Rights: If you are a Nevada residents who wishes to exercise your sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to the contact information listed at the end of this Privacy Policy. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
Retention: When you access our Site or Services, we will retain your Personal Information as long as it is necessary for the processing purpose in question or in accordance with our data retention policy. We may retain your Personal Information for longer periods if required by law, if you give us your permission, or in case of a legal dispute in which your Personal Information may be used as evidence.
Automatic decision-making: We do not profile or use automated decision making.
Changes to this Privacy Policy: We may update this Privacy Policy from time to time. The current version of this Privacy Policy can be accessed at website.
Contact Information: For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:
panelexperts@genesisproductsinc.com (preferred method of contact)
877-266-8292
2608 Almac Court, Elkhart, IN. 46514
Last updated: July 19, 2021